Production V1 · United States

Refund and Cancellation Policy

Updated September 25, 2026

Subscriptions

You may cancel a subscription at any time. Cancellation is scheduled for the end of the current paid period, paid entitlement remains available through that date, and the subscription does not renew. Cancellation does not automatically create a refund.

Refunds

Payments are generally non-refundable except where required by law, for a duplicate charge, for an erroneous charge, or when PRIVACUT expressly approves another exception case by case. PRIVACUT does not offer an automatic satisfaction guarantee or automatic refund for a technical failure.

Credits and allowances

Purchased credits and subscription allowances are separate. A subscription cancellation does not silently remove purchased credits. A refund also does not automatically rewrite a credit balance; any case-specific adjustment will be disclosed when the refund is approved. Voluntary account deletion removes remaining credits after explicit confirmation.

Requests

Send billing or refund requests to donaviqtools@gmail.com. Identify the account, charge date, amount, and reason without sending card numbers, documents, or other unnecessary sensitive information.